Career

Ebrochure - Cranes

Ebrochure - Hoist

Contact Person

Meeka Machinery

3822 / B, Phase - IV, G.I.D.C, Vatva, Ahmedabad - 382445, Gujarat - INDIA

HR Manager

Mr. Gyanendra Shukla

Mo: +91-9687713666

Email : hr@meekamachinery.com

Quick Inquiry

Services Engineer

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No. of Vacancy : 1

Qualification : Diploma / ITI FITTER
Experience : 2 years
Skill : Service Activities,
Location : Ahmedabad
Walkin for Interview : 01/05/2018 to 15/05/2018

Job Description

  • Provide optimum Service Support for customers through phone, e-mail and personal visit.
  • Perform service activities according to company policies and safety standards.
  • Develop documentations for service related issues and resolutions.
  • Provide assistance and guidance to services staff.
  • Investigate and troubleshoot product service issues.
  • Manage all administrative operations including preparation of quotations, time sheets, expense sheets & provide formate/casual work.
  • Identify problems and record solutions for reference.
  • To make aware customer representative about the product usage and maintenance.
  • Stay updated industry standards and technical service knowledge.
  • Address customer inquiries in a timely manner.
  • Co-ordinate with various teams to fix product issues.
  • Inform management on product service issues as oberseved through interaction with clients.
  • To handle the spares inquiry and co-ordinate with the production department for preparation of spares.
  • To take care about timely dispatch of the spares material.
  • To co-ordination & execution of AMC services time to time.
  • Regenerate the existing client and inspire them to buy spares from OEM.